I got my grandson the Duplos, that Lauren put on his birthday list, when I ran errands a couple of weeks ago. Unfortunately, they were $7 more than what the price was on his list from the Walmart website. Ugh! But I got them anyway. When I talked to Lauren, I mentioned it and she said that it was a different price on site than in store, which made no sense to me. On the way home (Tiff was driving) I looked and it was even $2 less than that. So I ordered it from the site, had it delivered to the store, determined to return it the next week.
I have to tell you, my experience was NOT good. Tiffany went on to begin gathering the items on our grocery list while I checked in and awaited the package the next week on errand day. I waited about 15 minutes or more and still hadn’t seen anyone.
Finally, I’d had it and asked the next employee walking by how long it should take and she started to look into it when another associate came over and said that they’ve been trying to get them on the phone, that something was wrong with it that day. Well, of course it was, because it was me! I’m the challenge wherever I go.
Within about a minute a heavyset guy came up to the area, went inside the door nearby and brought out my package. Well, unfortunately my tale does not stop there! I got home and a couple days later opened the box. Inside I found a box with a big crush on one side, completely crimped. I took pictures because I couldn’t believe that I’d returned a perfectly good box and got this one in return. Ugh!
Since I didn’t want another trip into town, I just went with it anyway. I never kept boxes so I don’t think they will either, opting to put them in a bin for storage.
I then went online and found where to send feedback to the company. Of course I couldn’t tell the whole story because they limit you to a certain number of characters. Well, Monday morning I got a call from my store’s manager. 8) He wanted to make it right but couldn’t because I’d already given the gift.
He did tell me though that if the situation ever arises again where the price is cheaper on their site (from them, not a third party) that they will comp ad it at the register but of course, they’ll have to get a manager to approve it. So that is nice to know because it happens more often than you’d think.
While I was on the phone I decided to voice my frustration with the lack of cart return thingy on the end parking aisle and was told that although they’ve ordered two new ones to replace the two that got taken out by a storm a few months ago, they won’t be receiving them until the remodel next April. So! Our Walmart will be getting remodeled next spring. Huh. Interesting.
Well, on to the cute part of the weekend. Liam was here!!!
To say he liked his gifts is an understatement. Although I’m sure some of them will be appreciated a bit more at a later time–sorry glow in the dark insect stickers. He used to love stickers and I thought this was a cute twist on it.
PJMasks and Toy Story are his big favorites right now. He got two or 3 PJ Masks toys and they are already well loved. I didn’t get pictures of him playing with them but he did, right out of the box.
We got a small wading pool for him because it was crazy hot and our air conditioners struggle a bit in the near 100º heat. He loves the outside and water, so this was a huge hit.
We were going to do a water balloon toss but struggled with getting them filled and with patience. As soon as a balloon was filled, it got thrown. Funny thing was that they wouldn’t burst when they hit people but did when hitting the ground.
It wasn’t too bad when you got wet. I think we’ll get some water guns for next summer. And maybe a bigger pool.
Until next time,